Management

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Richard Qiangdong Liu

Chairman of the Board and Chief Executive Officer, JD.com

Richard Qiangdong Liu has been our chairman and chief executive officer since our inception. Mr. Liu has over 20 years of experience in the retail and e-commerce industries. In June 1998, Mr. Liu started his own business in Beijing, which was mainly engaged in the distribution of magneto-optical products. In January 2004, Mr. Liu launched his first online retail website. He founded our business later that year and has guided our development and growth since then. In December 2011, Mr. Liu received the prestigious award “2011 China Economic Person of the Year” from CCTV, China’s largest nationwide television network. Mr. Liu has received numerous other awards for his achievements in the e-commerce industry in China, such as “2011 Chinese Business Leader” and Fortune China’s “2012 Chinese Businessman.” Mr. Liu received a bachelor’s degree in sociology from Renmin University of China in Beijing and an EMBA degree from China Europe International Business School.

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Lei Xu

Chief Executive Officer, JD Retail

Lei Xu is chief executive officer of JD Retail, responsible for the development, operation and strategy of our retail business, both online and offline. Since joining us in 2009, Mr. Xu has held several leadership roles within the sales and marketing divisions of our retail business, including head of marketing and branding, head of JD Wireless, and head of our marketing and platform operations. Under his leadership, we successfully rebranded ourselves from 360buy to JD.com and launched our popular mascot, Joy. Mr. Xu was responsible for the launch of JD Plus, the first paid membership service in China’s e-commerce industry, as well as our Super Brand Day strategic marketing program. He also leads our Kepler open platform, a key pillar of our “Retail as a Service” strategy that leverages our strengths in logistics, marketing, financial services, and other areas to help partners to expand their online businesses. Before joining us, Mr. Xu held several senior management roles in marketing and operations at Lenovo, Allyes and Belle E-Commerce. Mr. Xu will serve as director of Dada Nexus Limited starting from the SEC’s declaration of effectiveness of Dada Nexus Limited’s registration statement on Form F-1. Mr. Xu holds an EMBA degree from China Europe International Business School.

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Jon Liao

Chief Strategy Officer, JD.com

Jianwen (Jon) Liao is the Chief Strategy Officer of JD.com. In this role, Liao spearheads JD’s strategic planning, partnerships, investment and innovation. Liao’s work is at the center of JD’s transformation into a technology and service company with supply chain at its core, and he has been a fundamental driver of JD’s Retail as a Service strategy. Previously, he advised China’s top CEOs for years as Associate Dean at CKGSB. He currently serves on the board of several companies, including Farfetch, China Unicom and Yonghui Superstores, among others. Previously residing in the Greater Chicago region of the United States, Liao holds a Ph. D. in Business Administration from Southern Illinois University.

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Sandy Ran Xu

Chief Financial Officer, JD.com

Sandy Ran Xu (许冉) has served as our chief financial officer since June 2020. Ms. Xu joined our company in July 2018 as vice president of finance and was promoted to senior vice president in January 2020. Prior to her current role, Ms. Xu oversees group finance, accounting and tax functions in addition to serving as chief financial officer of JD Retail. Prior to joining our company, Ms. Xu was an audit partner and spent nearly 20 years with PricewaterhouseCoopers Zhong Tian LLP, Beijing office and PricewaterhouseCoopers, San Jose office, focusing on TMT industry and U.S. capital markets. Ms. Xu was a Certified Public Accountant in both China and the United States. Ms. Xu serves as a director of Dada Nexus Limited, a company that has filed a registration statement on Form F-1 to the SEC. Ms. Xu received her bachelor’s degree with a double major in information science and economics from Peking University.

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Rui Yu

Chief Executive Officer, JD Logistics

Rui Yu is the chief executive officer of JD Logistics. Mr. Yu joined JD.com in 2008, and has held multiple executive positions within the company and its retail and logistics business groups. In particular, Mr. Yu has extensive experience in operation and management in the logistics industry. He served as head of both the Central China and Eastern China logistics units, where he was instrumental in establishing the industry leading position of JD Logistics, while helping to steer its fast-paced development. Previously, Mr. Yu also served as head of JD.com’s customer experience and service department, CEO of Yihaodian and chief human resources officer of JD.com. Mr. Yu has broad managerial experience and a comprehensive strategic vision, and is a leader trained and cultivated by JD.com. Mr. Yu holds an EMBA from China Europe International Business School (CEIBS), and a bachelor of laws from China University of Political Science and Law.

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Bowen Zhou

Technology Committee Chair, JD.com

Dr. Bowen Zhou is Chair of JD Technology Committee and President of JD Cloud & AI. He joined JD.com in October 2017.

Dr. Zhou serves as the President of JD Cloud & AI, a business unit which focuses on helping our enterprise clients and industries on digitization transformation via the integration of AI, big data, cloud computing and IoT. Dr. Zhou also serves as the Head of JD Exploration Labs and as Chair of JD Technology Committee. In these roles, he oversees and drives the strategy, innovation, research, products/solutions, and commercialization of JD.com’s technology capabilities.

Dr. Zhou has decades of experience in natural language technology, machine learning and artificial intelligence. Prior to joining JD.com, Dr. Zhou held several key leadership positions during his 15-year tenure at IBM Research’s headquarters, most recently serving as Director of the AI Foundations Lab at IBM Research in New York, Chief Scientist of IBM Watson Group, and a Distinguished Engineer of IBM.

An IEEE Fellow, Dr. Zhou has published more than 100 papers at top international conferences and in top journals. He previously served as a member of the IEEE Speech and Language Technical Committee, an Associate Editor of IEEE Transactions, and as Area Chair at numerous top academic conferences such as ACL, ICASSP, and NAACL.

Dr. Zhou received a Ph.D. in Electrical & Computer Engineering from University of Colorado at Boulder, USA, and a Bachelor’s degree from University of Science & Technology of China.

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Pang Zhang

Chief Human Resources Officer, JD.com

Pang Zhang is the chief human resources officer of JD.com. Zhang joined JD.com in 2011. She has held multiple key roles including within CEO’s office of JD.com, and JD Retail and JD Digits business groups. Zhang has a proven track record of leading teams to optimize the organizational processes and leadership development at JD.com, and of providing vital support to the company’s executive team. She has a wealth of practical experience in organization productivity improvement and managerial innovation, as well as a broad vision for promoting organizational transformation. She holds a Cornell-Tsinghua Finance MBA and a bachelor’s degree from Central University of Finance and Economics.

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