Management

Richard Qiangdong Liu has been our chairman and chief executive officer since our inception. Mr. Liu has over 20 years of experience in the retail and e-commerce industries. In June 1998, Mr. Liu started his own business in Beijing, which was mainly engaged in the distribution of magneto-optical products. In January 2004, Mr. Liu launched his first online retail website. He founded our business later that year and has guided our development and growth since then. In December 2011, Mr. Liu received the prestigious award “2011 China Economic Person of the Year” from CCTV, China’s largest nationwide television network. Mr. Liu has received numerous other awards for his achievements in the e-commerce industry in China, such as “2011 Chinese Business Leader” and Fortune China’s “2012 Chinese Businessman.” Mr. Liu received a bachelor’s degree in sociology from Renmin University of China in Beijing and an EMBA degree from China Europe International Business School.

Lei Xu is chief executive officer of JD Retail, responsible for the development, operation and strategy of our retail business, both online and offline. Since joining us in 2009, Mr. Xu has held several leadership roles within the sales and marketing divisions of our retail business, including head of marketing and branding, head of JD Wireless, and head of our marketing and platform operations. Under his leadership, we successfully rebranded ourselves from 360buy to JD.com and launched our popular mascot, Joy. Mr. Xu was responsible for the launch of JD Plus, the first paid membership service in China’s e-commerce industry, as well as our Super Brand Day strategic marketing program. He also leads our Kepler open platform, a key pillar of our “Retail as a Service” strategy that leverages our strengths in logistics, marketing, financial services, and other areas to help partners to expand their online businesses. Before joining us, Mr. Xu held several senior management roles in marketing and operations at Lenovo, Allyes and Belle E-Commerce. Mr. Xu will serve as director of Dada Nexus Limited starting from the SEC’s declaration of effectiveness of Dada Nexus Limited’s registration statement on Form F-1. Mr. Xu holds an EMBA degree from China Europe International Business School.

Zhenhui Wang is chief executive officer of JD Logistics, an integrated supply chain management solutions provider. Mr. Wang joined our company in April 2010, and has served as chief executive officer of JD Logistics since 2017. Since then JD Logistics has expanded services to third parties beyond the JD ecosystem and pioneered the use of automation and 5G technology in logistics, launching the world’s first fully-automated warehouse and 5G-powered logistics park. Driven by his“3S” (short-chain, smart, synergic) theory of logistics, Mr. Wang is a leading expert in the development of a global smart supply chain network and an open platform for digital supply chain. Mr. Wang previously held several leadership roles at our company, including general manager of North China region, head of smart devices business and head of fulfillment operations. Prior to joining our company, Mr. Wang held senior roles at Lenovo and other companies. Mr. Wang currently serves as a director of ESR Cayman Limited, a company listed on the Hong Kong Stock Exchange, and a director of CSG Smart Science and Technology Co., Ltd., a company listed on the Shenzhen Stock Exchange. Mr. Wang also serves as a director of Dada Nexus Limited, a company that has filed a registration statement on Form F-1 to the SEC. Mr. Wang holds a bachelor’s degree in engineering from the University of Science and Technology Beijing and an EMBA from China Europe International Business School.

Jianwen (Jon) Liao is the Chief Strategy Officer of JD.com. In this role, Liao spearheads JD’s strategic planning, partnerships, investment and innovation. Liao’s work is at the center of JD’s transformation into a technology and service company with supply chain at its core, and he has been a fundamental driver of JD’s Retail as a Service strategy. Previously, he advised China’s top CEOs for years as Associate Dean at CKGSB. He currently serves on the board of several companies, including Farfetch, China Unicom and Yonghui Superstores, among others. Previously residing in the Greater Chicago region of the United States, Liao holds a Ph. D. in Business Administration from Southern Illinois University.

Sandy Ran Xu (许冉) has served as our chief financial officer since June 2020. Ms. Xu joined our company in July 2018 as vice president of finance and was promoted to senior vice president in January 2020. Prior to her current role, Ms. Xu oversees group finance, accounting and tax functions in addition to serving as chief financial officer of JD Retail. Prior to joining our company, Ms. Xu was an audit partner and spent nearly 20 years with PricewaterhouseCoopers Zhong Tian LLP, Beijing office and PricewaterhouseCoopers, San Jose office, focusing on TMT industry and U.S. capital markets. Ms. Xu was a Certified Public Accountant in both China and the United States. Ms. Xu serves as a director of Dada Nexus Limited, a company that has filed a registration statement on Form F-1 to the SEC. Ms. Xu received her bachelor’s degree with a double major in information science and economics from Peking University.

Yayun Li is our chief compliance officer, overseeing compliance, legal affairs and internal audits, as well as information security. She joined us in December 2007. Prior to her current role, Ms. Li served as vice president of our compliance department, where she developed a strong ethics and compliance program predicated on a “zero-tolerance” policy towards counterfeits and promoted a companywide culture of integrity by launching fraud prevention training, a whistle-blower program and an internal fraud investigation framework. She has also been responsible for establishing effective compliance and internal controls to meet U.S. listing requirements. Prior to her role in compliance, Ms. Li served as the head of our legal team. Ms. Li holds a master’s degree in law from Renmin University of China and an EMBA from China Europe International Business School.

Rui Yu is the chief human resources officer of JD.com, responsible for the company’s staffing, recruitment, talent management and all other HR related functions.

Mr. Yu joined JD.com in 2008 and has held significant management roles within the company’s retail and logistics divisions. He most recently served as head of JD.com’s customer experience and service department, where he led the development of the company’s customer-facing retail initiatives, with a particular focus on customer engagement. In 2016, when JD took ownership of the assets of online Chinese grocery platform Yihaodian, Mr. Yu was named Yihaodian CEO. In his role, he successfully led the integration and reorganization of Yihaodian’s business. Mr. Yu has also previously served as head of both the Central China and East China logistics units, where he was instrumental in helping to steer the fast-paced and industry leading development of JD’s logistics business.

Mr. Yu holds an EMBA from China Europe International Business School and a bachelor of laws from China University of Political Science and Law.

Dr. Bowen Zhou is Chair of JD Technology Committee and President of JD Cloud & AI. He joined JD.com in October 2017.

Dr. Zhou serves as the President of JD Cloud & AI, a business unit which focuses on helping our enterprise clients and industries on digitization transformation via the integration of AI, big data, cloud computing and IoT. Dr. Zhou also serves as the Head of JD Exploration Labs and as Chair of JD Technology Committee. In these roles, he oversees and drives the strategy, innovation, research, products/solutions, and commercialization of JD.com’s technology capabilities.

Dr. Zhou has decades of experience in natural language technology, machine learning and artificial intelligence. Prior to joining JD.com, Dr. Zhou held several key leadership positions during his 15-year tenure at IBM Research’s headquarters, most recently serving as Director of the AI Foundations Lab at IBM Research in New York, Chief Scientist of IBM Watson Group, and a Distinguished Engineer of IBM.

An IEEE Fellow, Dr. Zhou has published more than 100 papers at top international conferences and in top journals. He previously served as a member of the IEEE Speech and Language Technical Committee, an Associate Editor of IEEE Transactions, and as Area Chair at numerous top academic conferences such as ACL, ICASSP, and NAACL.

Dr. Zhou received a Ph.D. in Electrical & Computer Engineering from University of Colorado at Boulder, USA, and a Bachelor’s degree from University of Science & Technology of China.