Management

Richard Qiangdong Liu has been our chairman and chief executive officer since our inception. Mr. Liu has over 20 years of experience in the retail and e-commerce industries. In June 1998, Mr. Liu started his own business in Beijing, which was mainly engaged in the distribution of magneto-optical products. In January 2004, Mr. Liu launched his first online retail website. He founded our business later that year and has guided our development and growth since then. In December 2011, Mr. Liu received the prestigious award "2011 China Economic Person of the Year" from CCTV, China's largest nationwide television network. Mr. Liu has received numerous other awards for his achievements in the e-commerce industry in China, such as "2011 Chinese Business Leader" and Fortune China's "2012 Chinese Businessman". Mr. Liu received a bachelor's degree in sociology from Renmin University of China in Beijing and an EMBA degree from China Europe International Business School.

Lei Xu is President of JD.com, and he is responsible for leading the day-to-day operation and collaborative development of various business units of the company. Since joining the company in 2009, and especially after he assumed the role of CEO of JD Retail in July 2018, Mr. Xu has established the business philosophy of "trust-based and customer-centric value creation". Under his leadership, JD Retail has achieved high-quality growth for three consecutive years. During his time with JD.com, Mr. Xu has held several leadership roles within the sales and marketing divisions of JD Retail, including head of marketing and branding, head of JD Wireless, and head of platform operations. Before joining us, Mr. Xu held several senior management roles at Lenovo and Allyes. Mr. Xu currently also serves as a board director of Dada Nexus Limited. Mr. Xu holds an EMBA degree from China Europe International Business School.

Sandy Ran Xu (许冉) has served as our chief financial officer since June 2020. Ms. Xu joined our company in July 2018 as vice president of finance and was promoted to senior vice president in January 2020. Prior to her current role, Ms. Xu oversees group finance, accounting and tax functions in addition to serving as chief financial officer of JD Retail. Prior to joining our company, Ms. Xu was an audit partner and spent nearly 20 years with PricewaterhouseCoopers Zhong Tian LLP, Beijing office and PricewaterhouseCoopers, San Jose office, focusing on TMT industry and U.S. capital markets. Ms. Xu was a Certified Public Accountant in both China and the United States. Ms. Xu currently also serves as a director of Dada Nexus Limited, JD Health, JD Digits, and JD Logistics. Ms. Xu received her bachelor's degree with a double major in information science and economics from Peking University.

Lijun Xin is chief executive officer of JD Retail. Mr. Xin joined JD.com in 2012 and has held several key positions within the company. As head of the Apparel & Home business department, he pioneered the integration of online retail and marketplace model in business operation. Later on, he held the position of president of the Home & Life business unit and Life & Services business unit, respectively. During this period, Mr. Xin was in charge of JD's life and service-related businesses including healthcare business. By 2018, he had led the establishment of healthcare business across the entire pharmaceutical industrial chain, providing patients with end-to-end healthcare services throughout the diagnosis process, and successfully made online medicine purchase eligible for reimbursement under national social medical insurance schemes for the first time in China. In July 2019, he was appointed as CEO of JD Health and was in charge of its business strategy, development and operation. Mr. Xin is widely recognized by the industry as an innovator and a leading figure in the field of "Internet + healthcare". Under the leadership of Mr. Xin, JD Health was successfully listed on HKEX in December 2020. JD Health provides a wide assortment of high-quality pharmaceutical and healthcare products that cater to all aspects of users' diverse healthcare needs, creating a complete and comprehensive "Internet + healthcare" ecosystem. Mr. Xin holds an EMBA degree from China Europe International Business School and a bachelor's degree of science in electrical engineering and automation from Shanghai Jiao Tong University.

Pang Zhang is the chief human resources officer of JD.com. Zhang joined JD.com in 2011. She has held multiple key roles including within CEO's office of JD.com, and JD Retail and JD Digits business groups. Zhang has a proven track record of leading teams to optimize the organizational processes and leadership development at JD.com, and of providing vital support to the company's executive team. She has a wealth of practical experience in organization productivity improvement and managerial innovation, as well as a broad vision for promoting organizational transformation.  She holds a Cornell-Tsinghua Finance MBA and a bachelor's degree from Central University of Finance and Economics.

Chengfeng He is the chief compliance officer of JD.com. Mr. He joined JD.com in December 2018 and served as the chief compliance officer since January 2021. He has been promoting the concept of "compliance means development" in leading the company's internal control and compliance function, which provides a solid foundation for JD's high-quality growth. He is also committed to building efficient public affairs, social responsibility, public relations and corporate customer relationship management systems. In fulfilling these goals, he has demonstrated rigorous style, keen insight, and excellent organizational capabilities, strategic planning and business development capabilities. Prior to joining JD.com, Mr. He had held several senior management roles in business management, public affairs and media, where he accumulated more than 20 years work experience. Mr. He holds a PhD degree in law from Wuhan University.
 

Peng Cao is the Chairman of JD.com's Technology Committee. The Committee is the highest management and decision-making body of JD's technical line, committed to driving the technology transformation and the implementation of technical service strategies of JD.com, as well as building the Company's technology culture and brand. Mr. Cao joined JD.com in 2007, and as one of the founders of JD's technical framework, he participated in the development of core systems for website, transactions, supply chain, warehouse logistics, finance and so on. He also steered many important technological innovations within JD Retail and JD Finance. With his acute insights into technological development and industry transformation, Mr. Cao led the roll-out of JD's signature products in succession including big data risk control platform, intelligent inspection robots, intelligent security solutions and the industry's first hybrid cloud operating system JDOS. Mr. Cao holds a bachelor's degree from Beijing Jiaotong University, and an EMBA from the Business School of Renmin University of China.